- A+
Brother printer 2240 drum light stays on after reset
Brother printer 2240 is a reliable and efficient printer that you can use for your home or office. However, some users have reported issues with the drum light staying on even after resetting the printer. This can be frustrating, especially when you have a lot of printing tasks to accomplish. In this article, we will take a look at some of the possible causes and solutions to this problem.
1. Faulty Drum Unit
One of the main reasons why the drum light may stay on even after resetting the printer is a faulty drum unit. The drum unit is responsible for transferring the toner to the paper during printing. Over time, it may develop wear and tear, causing it to malfunction. If this is the case, you may need to replace the drum unit.
To check if the drum unit is faulty, remove it from the printer and inspect it for any signs of damage. Look for scratches, dents, or any other physical damage. Also, check the drum for any toner buildup, as this can cause the drum to malfunction. If you notice any of these issues, it's time to replace the drum unit.
2. Toner Cartridge Error
Another common reason why the drum light may stay on is a toner cartridge error. If the toner cartridge is not installed correctly or is low on toner, it can cause the drum light to stay on even after resetting the printer. Therefore, it's important to ensure that the toner cartridge is installed correctly and has enough toner.
To check if the toner cartridge is the problem, remove it from the printer and inspect it for any signs of damage. Look for any toner buildup or leaks, as this can cause the printer to malfunction. Also, ensure that the toner cartridge is properly installed in the printer. If everything looks okay, try replacing the toner cartridge with a new one.
3. Printer Driver Issues
If the drum light stays on even after checking the drum unit and toner cartridge, the problem may be related to printer driver issues. The printer driver is responsible for communicating with the printer and ensuring that it functions properly. If the printer driver is outdated or corrupt, it can cause the drum light to stay on.
To fix this issue, you can try updating the printer driver to the latest version. You can usually download the latest drivers from the manufacturer's website. Alternatively, you can uninstall the current driver and reinstall it from scratch.
4. Resetting the Printer
If none of the above solutions work, you can try resetting the printer to its default settings. This will erase all the custom settings and configurations, and restore the printer to its original state. To do this, follow these steps:
Turn off the printer and unplug it from the power source.
Wait for a few minutes and then plug the printer back in.
Press and hold the Go button for about 10 seconds until the drum light stops flashing.
Release the Go button and close the front cover.
Wait for the printer to start up and the drum light to turn off.
Once the printer has reset, check if the drum light stays on. If it does, you may need to contact customer support for further assistance.
Conclusion
The Brother printer 2240 drum light staying on after reset can be a frustrating problem, but it can be resolved by following the above solutions. Remember to check the drum unit, toner cartridge, and printer driver for any issues. If all else fails, try resetting the printer to its default settings. With the right approach, you can get your printer back up and running in no time.
- 在线微信客服
- 加13296583115 故障咨询
-
- 远程QQ客服
- 加QQ113868949远程服务
-







